After saving diamonds (in game currency) for a very long time, I had 80 disappear for an unknown reason. I asked repeatedly to have whatever action took place reversed and the diamonds returned. I only received form letter responses that said "NO!" It is way to easy for the diamonds to be accidentally spent and the responses have the message of "Go away little game player". Save yourself the time and frustration and pass on this game.
twcp about Hay Day, v1.35.114